FAQs

FAQs

How long will my order take to be made?

It takes approximatly 4 weeks to create a classic bikini from our classic range and 12 weeks for a couture garment. With our couture garments we suggesting placing an order for a custom bikini up to 14 weeks in advance from your competition date. From there we will discuss when you will likely receive your order, generally it is sooner than the 12 weeks allocated. 

In allocated time frames mentioned above we source your material, crystals, connectors and any other resources we need to make your bikini. As we are a small company, we do not stock a large range of 'stick items' therefore we source these at the time of placing an order. 

What if I need a bikini sooner?

Please use our contact form as we may be able to accomodate your specific needs. We carry a small range of stock items so we are able to create garments quickly using these if required, however you may be asked for a small contribution to boost you up the order list, depending on the level of orders we are experiencing. 

Do you offer consultations?

Yes, we currently offer consultations in the Manawatu, at our own residence. We are currently setting up a beautiful space for you to come and try on a range of bikinis, be measured and browse our stock items. We have an online booking system which you can use to create a booking, alternativly you may contact us and we can create a consultation for you. Occassionally if we are travelling we may be able to offer a consultation in a different region. If this is the case we will announce this on our social pages, so follow us to keep up to date. 

Do you offer any payment plans?

Currently, we provide our customers with Laybuy, a service providing customers 6 weeks to pay their purchase off. At the checkout, if you wish you use laybuy, please select laybuy from the payment options and you will be directed to their website to complete your transaction. 

We unfortunatly do not offer any in store laybuy systems. 

Do you attend any shows?

Our aim in 2020 is to attend a variety of show to add in backstage issues, if these arise. We want to support all of our wonderful customers in person. Please let us know your show date, and we will anounce the shows we will be attending on our social pages. Again, follow us to keep up to date. 

Do you offer returns?

Due to the nature of the garments we create, we unfortunatly do not offer returns, however if there are any issues with the garment we have provided, please contact us, we will be happy to help. There are some thing we can do to rectify your issues. If at all the garment is faulty, or not what you had ordered, we will meet our obligations under the New Zealand Consumers Garantees Act. Please read our refunds policy clearly. 

Sizing?

We have a page dedicated to our sizing. Please read this carefully before placing your order. If you are at all unsure, please contact us, as we are here to help. When choosing your specific size, please order your predicted stage size. 

 

Shipping?

After orders are completed we dispatch all orders within New Zealand using NZ Post. You will receive tracking information when your order has been dispatched. 

All international orders are shipped using DHL Express. We ship to a variety of different locations, including Australia, United Kingdom and USA. The ordering process is the same for or international orders. 

 

Ordering Process.

Once you have placed your order online, we receive detailed information to create your bikini. If we have any questions we will contact you to discuss our queries, if not we will begin working on your bikini straight away. At approximately 4-6 weeks out you will receive an email to update your high hip measurement, if you had selected this option at checkout. Please reply promptly to the email. Once confirmed we tighten your briefs to this measurement and dispatch the order out. This can take up to two weeks to update due to the influx of updates all at once. All orders will be shipped no later than two weeks out from your competition show date, or the date that you have put down at checkout. If you require any adjustments please contact us asap, and e will do our best to accomodate you or alternatively offer advice. Please note that your cup size is confirmed at the time you place your order. This can not be changed or altered in any way shave or form. 

 

Themewear 

 We offer a theme-wear service where we can design and make your theme-wear for the ICN show and for WBFF. Theme-wear is expensive! The cost of the products used to make the outfit are costly. Please note that you will need a budget between $1000-$2500 depending on the design and level of work involved. We can make a large range of theme-wear. If you would like to chat to us about working with us, please use the contact form on our website. 

 

Couture Bikinis

Our couture bikinis can be designed and made with a conscious budget in mind, however we do suggest that you budget for anywhere between $800-$1500 NZD. The more work and rhinestones used, the more costly it will be. We can accomodate budgets that are lower, although the amount of work, and sparkle will be significantly reduced. You have worked so hard to prepare for the stage, your bikini is the finishing touch and should reflect all your hard work.